At CustomizePkg.com, accessible from customizepkg.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy applies to our Manali, Rishikesh, Shimla, Himachal, and Uttarakhand Tour Packages.
- Information We Collect
When you fill our enquiry form, contact us via Call/WhatsApp, or book a package, we collect:
- Name, Phone Number, Email Address, City
- Travel Date, Number of Persons, Destination
- Payment information (via secure third-party gateway, we do not store your card/UPI details)
2. How We Use Your Information
We use your information to
- To contact you for your tour enquiry and to provide best package details.
- To confirm your booking with Hotels and Transporters.
- To send you booking confirmation, payment receipts and travel updates on WhatsApp / Email.
- To improve our website and customer service.
- We NEVER sell, rent or share your phone number / email with any third party for marketing.
3. Cookies :
Our website uses cookies like any other travel website to improve your browsing experience, to show you relevant tour packages, and for Google Analytics. You can disable cookies from your browser settings
4. Third-Party Services
We use trusted third-party services for our operations:
- Google Analytics: To understand website traffic
- Payment Gateway (PhonePe / Razorpay / UPI) : Your payment is 100% secure. We do not store your payment details.
- WhatsApp / Facebook : To chat with you quickly.
These third parties have their own Privacy Policies.
5. Data Security
We take full care of your data security. Your data is stored on secure servers. Only authorized team members can access your booking details.
6. Your Rights :
You have the right to:
- Ask what data we have about you.
- Ask us to delete your data from our system by emailing us at info@customizepkg.com.
- Unsubscribe from our promotional emails / WhatsApp anytime
7. Consent :
By using our website customizepkg.com and submitting your enquiry, you consent to our Privacy Policy.
8. Contact Us
If you have any questions about our Privacy Policy, feel free to contact us:
Website : customizepkg.com
Email : info@customizepkg.com
Call / WhatsApp : +91-8057999214, 9762322919